Start your Halifax packaged bank account claim

You could be owed £1,000s in compensation if you ever had a packaged bank account with Halifax

Halifax PBA Claim Form

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Many people have been mis-sold their PBA by Halifax and could be owed compensation

Step One

To start your Halifax Packaged Bank Account claim, enter your details above

Step Two

We will contact you to gather more information about your Halifax Packaged Bank Account claim

Step Three

We will send pre-filled forms for you to sign & return to us

Step Four

Sit back & relax while we process your Halifax Packaged Bank Account claim

Have you been mis-sold your Halifax packaged bank account?
What could you be owed from Halifax?

Have you been mis-sold your Halifax packaged bank account?

Halifax may of mis-sold you your packaged bank account if any of the below statement are relevant to you at the point of sale:

Did Halifax (either through an advisor or the application process) explain that the Halifax packaged account was optional?
- Halifax should have given you the option to either shop around for a cheaper packaged bank account or Halifax should have informed you of any non-fee paying bank accounts they offer.
Did Halifax tell you that you would be more likely to be accepted for a loan or credit card if you had a packaged bank account with Halifax?
- Halifax should not have tried to entice you into having a packaged bank account with a potential acceptance of future credit.
Did Halifax explain all the additional products of the premium account either by an advisor or in writing?
- The packaged bank account and all the extra benefits should have been plainly explained to you by Halifax at the point of sale.
At the point of sale, did Halifax enquire if you or any account holder had any pre-existing medical conditions?
- Halifax should have asked if you had any pre-existing medical conditions and then Halifax should have assessed to whether you would incur any extra charges or not be covered when making a claim.
Were you aware that Halifax upgraded your packaged bank account?
- Halifax should have given you the option to upgrade your packaged bank account.
Where the packaged bank account fees clarified to you by Halifax (by an advisor or in writing)?
- Any fees associated with a packaged bank account should have been undoubtedly explained to you by Halifax.

What could you be owed from Halifax?

If you have a successful packaged bank account complaint against Halifax upheld, you would be entitled to a full refund packaged bank account fees paid to Halifax, a full refund of any interest charged on the packaged bank account by Halifax and a compensation interest of 8% per annum on both of those combined.